The SaniDry Upright Model and SaniDry CSB Model are delivered and installed FREE of charge by authorized Basement Systems Dealers throughout the US and Canada only, where applicable. Shortly after you purchase a SaniDry unit through this Web site, you will be contacted by an authorized Basement Systems Dealer who will schedule an appointment to deliver and install the product in your home or business.

For purchases outside of the Basement Systems Dealer coverage area, you will be contacted by Basement Systems Customer Service Center to discuss options. Delivery in North America is FREE regardless of whether the FREE installation is available in your area.

FREE Shipping: Shipping is FREE throughout the United States and Canada. Where a Basement Systems Dealer is available, the unit will be delivered by the dealer and installed FREE of charge as well.

FREE Installation: Installation is FREE where a Basement Systems Dealer is available to install the SaniDry unit. Basement Systems is a network of 239 certified dealers and installers, spanning the United States, Canada, the United Kingdom, and Ireland. In cases where a dealer or installer is not available for the FREE installation, you will be contacted by the Customer Service Center to discuss options.

Return Policy: In the event that you wish to cancel your purchase of a SaniDry unit, PRIOR to delivery and installation, call the Basement Systems Customer Service Center to cancel and you will be refunded 100% of the purchase amount. Call 1-800-638-7048 to request a full refund on any given purchase. Please have your online order number and customer information handy while calling.